Return & Refund Policy 7 Days Easy Return Guarantee



A)    Easy Returns if you received defective products, physically damaged products, Product is different from customer order and description on the website.


B)    You have to notify us At the time of delivery or within 36 hours after receiving the Products from the delivery man


C) We are committed towards providing you the best shopping experience at and allow no questions asked return policy. appreciates every single time you trust us with your purchase. We want you to have an absolutely hassle-free shopping experience. We assure you that all Products sold on Branded and brand new. In case the Products you have received is 'Damaged', 'Defective' or 'Not as Described', you can return it within 7 days and we will solve your problem within next 7 days (Outside Dhaka 14  days), after receiving your notification. You can have Replacement or Refund.


Product eligible for return the following

1. Products must be in their original condition

2. Items should be unused, unaltered, unsoiled Products with their original tags

3. products must be in the original packaging, in the original condition

4. Products should not be used

5. product that have been worn or washed

6. Product that damage by yourself



Refund policy:

A) If you had paid through credit card / debit card or Mobile Banking , then we refund to  same account which will take 7-14 working days.( credit card payment return may take longer depending on Commercial Banks)


B) If you had paid through COD, we will issue the cheque in the name and address as specified in billing details.


C) Discount vouchers are for one time use only and shall be treated as utilized even if you cancel the order.


D) If you had redeemed loyalty points for an order, the same will be credited back to your account in case you cancel the order.